1. Retail, medium-sized companies (group subsidiary)

Restructuring national / international
115 employees

. Closures of unprofitable outlets
. Management coaching
. Range optimization
. Optimization of the outlet areas
. Rental negotiations landlord
. CRM system introduced
. New advertising concept
. Optimization of the customer service area
. Expansion into high-yield areas
. Cooperation with manufacturers and suppliers
-> sales increase 10%
-> Cost savings> 12%
-> customer growth 8%

2. Trade, group (international)

Transformations
10,000 employees

. Expansion outlets (50%)
. New shop fitting concept
. New organizational structures
. CRM system developed and implemented
. Executive coaching
. Commission model developed and implemented
. Service model trade developed and implemented
. Employee training headquarters / sales
. New advertising concept introduced
. Franchise model developed and implemented (120)
-> Sales increase 30% (p.a.)
-> EBIT result + 12%
-> customer growth + 30%